Contact Us
Jacksonville University Online
Mailing Address
c/o University Alliance Online
9417 Princess Palm Ave.
Tampa, FL 33619
Customer Service
Phone: 800-280-9718
International: +1 813-621-6200, ext. 2955
Email: CustomerService@UniversityAlliance.com
Hours of Operation for Phone Calls:
Monday - Friday 8:30 a.m. - 5:30 p.m. EST
Hours of Operation for Chat Button:
Monday - Friday 8:30 a.m. - 5:30 p.m. EST
Main Switchboard
Phone: 866-768-6276
International: +1 813-612-5307
Switchboard Hours
Monday - Friday 8:30 a.m. - 5:30 p.m. EST
Fax
USA: 800-525-5561
International: +1 813-622-9378
Tech Support
Phone: 800-742-1309
International: +1 813-621-6200, ext.357
Email: TechSupport@UniversityAlliance.com
Hours of Operation for Phone Calls:
Monday - Friday 8:30 a.m. - 10:30 p.m. EST
Saturday 10:00 a.m. - 6:00 p.m. EST
Sunday 11:00 a.m. - 5:00 p.m. EST
Hours of Operation for Chat Button:
Monday - Friday 8:30 a.m. - 10:30 p.m. EST
Saturday 10:00 a.m. - 6:00 p.m. EST
Sunday 11:00 a.m. - 5:00 p.m. EST
