Contact Us

Our expertly trained IT support staff are available to assist you, 24/7. Contact one of our knowledgeable specialists anytime, via phone or email.

You may also find answers to common questions through our FAQ section.

Mailing Address

Jacksonville University Online
c/o University Alliance Online
9417 Princess Palm Ave.
Tampa, FL 33619

Customer Service

Toll Free: 855-300-1472
International:  +1 813-612-5302

Hours of Operation for Phone Calls:
Monday - Friday 8:30 a.m. - 5:30 p.m. EST


USA: 813-497-3397
International: +1 813-622-9378

24/7 Tech Support

Toll Free: 800-742-1309
International: +1 813-621-6200, ext. 357
Chat: Chat with Tech Support now.