You’ll never be alone on your online academic journey

Jacksonville University’s online degree and certificate programs offer the convenience and flexibility required for today’s working professionals to engage in higher education.

The online classroom is available anytime, anywhere – 24/7. You’ll also have access to an expert IT support staff via phone or email. To further ensure your success, you'll be assigned dedicated representatives who will be with you every step of the way, from initial inquiry all the way through program completion.

JU Enrollment Services Representative

Enrollment Services Representative

Our enrollment services representatives are available to answer any questions and assist you throughout the enrollment process. During your first week of class, you will be assigned a student services representative who will be with you the rest of the way through graduation.

Student Services Representative

Throughout your program of study, our student services representatives help you register for upcoming classes, order textbooks and discuss any other questions or issues you have through every step of your academic journey.

Tech Support

7 a.m. - 1 a.m. ET

Technical Support

Our team is available from 7 a.m. to 1 a.m. ET to help you with any technical issues or questions.

Toll Free: 800-742-1309
International: +1 813-612-8127


Our dedicated, engaged professors are available via phone, email, discussion board and live chat.

Library and Career Resources

You will be given access to Jacksonville University's Carl S. Swisher Library, as well as JU’s Career Resource Center for help with career development, preparation and professional opportunity.

Student Experience

Watch Sarah's Story

Have Questions?

Get started today or reach out to us if you need more information.